Built in Hawaii, focused on the work that actually matters here.
HI Tech Hui was founded to bring enterprise-grade IT and cybersecurity practices to Hawaii businesses without the enterprise-grade run-around. Since 2014 we’ve supported clients across healthcare, finance, legal, utilities, construction, and accounting — industries where downtime and data exposure carry real consequences. Our leadership brings nearly two decades of hands-on technology experience to every engagement.
Our executives have led technology programs at Microsoft, Accenture, Amazon, Zappos, and the Department of Defense. That depth shows up in the way we plan, document, and respond — not in how we market.
Managed IT, backed by a real security team
Day to day, HI Tech Hui is your Honolulu-based managed IT partner — helpdesk, Microsoft 365 and cloud, networks, backups, and proactive IT support. What sets us apart is the security depth standing behind that work: our cybersecurity and 24/7 SOC practice operates as Cyberuptive, named to the Inc. 5000 list of America’s fastest-growing private companies. The same engineers who earn that recognition are the ones supporting your stack.
For you, that means one local team owns the outcome — the people who reset your passwords are backed by analysts who hunt threats around the clock, with no separate vendor to contract.
Recognition
- Inc. 5000 — America’s fastest-growing private companies (Cyberuptive)
- Pacific Business News coverage of leadership and growth
- Founding member, CyberHawaii (local chapter of CyberUSA)
- 2025 MSP Titans of the Industry finalist (Woman-Owned / Woman-Led)
Leadership
The hui behind the work
Chuck Lerch
Advisor & CEO of Cyberuptive
Chuck leads the company across both HI Tech Hui and Cyberuptive, with a focus on cybersecurity strategy and trusted partnerships rather than “software in a box.”
Anne-Marie Lerch
CFO & VP of Marketing
Background spans Accenture, Microsoft, Zappos and large-scale data and software programs. 2025 MSP Titans Woman-Owned/Woman-Led finalist.
Loren Aquino
COO & Principal Analyst
In IT since 1995. Designed and supported environments across healthcare, finance, insurance, construction and legal — the “go-to” for technical and operational consulting.
Get started with your IT & cybersecurity assessment
Understanding your current technology environment is the first step toward improving IT performance, security, and reliability. HI Tech Hui helps businesses across Honolulu and throughout Hawaii identify risks, strengthen cybersecurity defenses, and build a stronger technology foundation.
Get in touch
We’re passionate about helping Hawaii businesses improve their technology. Call us today or complete our online form to connect with our team and discuss your IT support and cybersecurity needs.
Schedule your assessment
Our first priority is learning about your business and evaluating your current IT environment. We identify technology gaps, cybersecurity risks, and opportunities to improve system performance while supporting your long-term business growth.
Review your technology roadmap
After completing the assessment, we provide a personalized technology and cybersecurity roadmap outlining recommended improvements, security enhancements, and strategic IT initiatives for both the short and long term.
Core Values
What we stand for
Deliver WOW
Great service is intentional. We invest in training, communication, empathy, and attention to detail so every client interaction feels exceptional. Technical skill matters, but how we make people feel matters just as much. We aim to create trust, confidence, and experiences people remember.
Verified customer satisfaction
CSAT Award - HI Tech Hui [92.8%
Customer Satisfaction
★
★
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Based on 390 reviews
Verified by Ovation](https://useovation.com/verified/hi-tech-hui "View verified satisfaction score")
Independent CSAT score verified by Ovation, based on post-service customer surveys.
FAQ
About HI Tech Hui
What does “Hui” mean?
“Hui” is the Hawaiian word for group or club. We chose it because what we deliver depends on a tight, local team that knows each client and each environment well.
Why does one company use two brand names?
HI Tech Hui is the local Hawaii managed IT brand. Cyberuptive is the cybersecurity and 24/7 SOC brand we use for security engagements and clients outside Hawaii. Same team, two doors.
Are you certified?
Yes. Our team holds industry certifications across security (CEH, CDRP, CISSP-track) and Microsoft technologies, and we operate to recognized frameworks including NIST CSF, CIS, and HIPAA.
Ready when you are
Let’s scope your IT & security plan.
Talk with a Honolulu-based engineer about managed IT, cybersecurity, or a 24/7 SOC handoff. We’ll review your current environment, identify the highest-impact gaps, and outline a clear next step — with no obligation.